NJ TRANSIT plans to launch an educational campaign to help riders access the agency’s different electronic applications. “We want to highlight the various ways we keep customers informed. We need to do a better job communicating information when there are disruptions,” said communications director Penny Bassett-Hackett. “This is the first time we will compile them so customers can select the ones they need.” Employees will distribute informational literature at stations. In addition, the agency has incorporated interior- and exterior-facing cameras on 712 new buses, and will retrofit 968 vehicles with security cameras. Link to full story in Asbury Park Press.
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