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Studying and Learning from Bureaucracy

As a government worker you will always be a student of bureaucracy--it is the organizational architecture that defines what we know, what we can do, and what we can affect. Bureaucracy is your work life--understand it well.

When we have the opportunity to manage bureaucracy we give a lot of attention to how we can or cannot change and control people and processes. To approach this responsibility as a learning experience, consider seeing it as an organic rather than codified environment. Be the Gardner of the organization, use the best soil, pay attention to each plant, and be patient--very patient.

The rest is unique to your situation.

You can help all of us learn more about bureaucracy by completing the 2012 Government Bureaucracy Survey, and encouraging your colleagues to do the same.

See the survey at https://www.research.net/s/QLTJF2F

Thank you,

David

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