Alexis L. Garner replied to the topic Week 3 Discussion: The Importance of Soft Skills in the forum Training: Performance Management for HR Practitioners 6 years, 9 months ago
1) Attention to detail
3) Provide service
In my rols as a training specialist, I routinely utilize all of these soft skills. However, I find that if I pay attention to detail, I’ll have an easier time solving problems that arise and providing excellent service to my customers. I selected these three because they best describe…[Read more]
Alexis L. Garner replied to the topic Week 1 Discussion: Meeting Gone Wrong in the forum Training: Performance Management for HR Practitioners 6 years, 11 months ago
Scene 1:Employer’s View – He was not prepared for the meeting. He also did not tell the employee what to expect ahead of time, nor did he give the employee a copy of her development plan. Was very persistent about the employee getting work done on time, but did not provide suggestions for how she could do it effectively. He was condescending and…[Read more]
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