Chuck(les) Guitard

In a word – Compliance, Standardize, and Control – ok, not just one word, certainly a theme. The cultural change necessary for KM to succeed requires buy-in by leadership and workers. There is overwelming pressure to standardize to save, compliance to regulations, and management to control. These forces seldom work in harmony. Our best hope is…[Read more]

Greetings fellow space travelers,
There is great wisdom in what you speak, the challenge is promoting and spreading this wisdom into the culture of the organization. I would catagorize us as corporate mystics, individuals that live in two worlds, one world knowing that “together” and “shareing” is the path to great knowledge and the other world…[Read more]

The truth really is out there. You are not alone 🙂

A better question to ask would be How do people think? This is not about the tool as much as it is about categorizing the Knowledge object, or object container. The process must be nearly transparent to the user.if the user preceives the process as difficult we will have lost the battle regardless of the tool or platform. The user will always…[Read more]

Storytelling. tweets, and knowledge sharing will only work when we complete the talk/post, Listen/read, and talkback/reply cycle. To really leverage the process is for others to benitit, they must be able to search/find relevant stories that apply to thier situation.

one liner consideration:
Social networking enables knowledge sharing. Good knowledge management enables quantum thinking.

Good knowledge management enables Quantum thinking.
This is not so much what KM is, as it is what happens when you have it.

The human condition – you’ve got to love it 🙂

“Communities of Practice” are alive and well – called by many names “product lines”, “service lines”, or even old fashion “disciplines” they have and will always be the core of our “social networks”.

We are all knowledge workers to one degree or another! What we choose to learn from our experience and the experience of others IS Knowledge…[Read more]

“Recruiting/retaining/growing great workers…” is a responsibility of every supervisor not just HR. One of the most difficult responsibilities of the supervisor, in my experience, is the position description! The supervisor must understand the mission, goals, and objectives of the organization. The supervisor must understand the skills and…[Read more]

Using knowledge to make decisions is a daily endeavor performed by everyone in the organization. Our challenge is to establish a framework (or information structure) that allows any user “access” to the knowledge they need in order to make a decision. This usually is related to finding information they saved, or others have saved, after they have…[Read more]