I have found these two books contain helpful advice for resolving all conflicts that you are likely to have in life, Crucial Conversations and 7 Habits of Highly Effective People. The later contains one habit that I found particularly useful is that you should seek first to understand before being understood.
Howard Stoller commented on the post, How to Overcome Things That Make You Unhappy at Work, on the site GovLoop 2 years, 6 months ago
Also, please bear in mind that it’s the presence of adversity that makes us strong. And, if you want to try to resolve an unpleasant situation, the book Crucial Conversations provides good advice.
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