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6 Ways to Make Digital Services More Accessible

Digital services can transform the way people interact with government. Instead of waiting in a long line to update a driver’s license, get a building permit, or access government benefits, those activities can happen online. But for digital services to be truly revolutionary, they must be accessible to everyone .

Accessibility can mean a lot of things: providing tools to aid those with disabilities, using inclusive language, and making sure that broadband access is available to all, for example. In a recent GovLoop event, experts from government and industry explored strategies for making digital services more accessible.


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