Communities count on 9-1-1 systems to route emergency calls to the closest call center or public safety answering point (PSAP); to direct first responders to the precise location of an emergency; and to redirect calls when a primary PSAP is unable to handle spikes in call traffic. Most important, they expect 9-1-1 systems to always be operational.
Graded against those benchmarks, legacy 9-1-1 systems are failing.
Get your free copy of this case study to learn how a robust Next Generation 9-1-1 solution allows states and localities to integrate new digital capabilities as they become available.
Author: John Pulley, Contributing Writer
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