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The Workforce Behind State and Local Government

Have you ever wondered who actually works for state and local governments? Have you asked who exactly is sending your Social Security check, those pesky DMV notifications or even fixing the potholes on your street? We certainly did.

There are more than 12 million state and local government employees, and over 5,000 different job classifications, all of which have a unique role in helping to make this country operate effectively.

In this new GovLoop guide, we’ll explore 12 high-profile jobs and the people doing them at the state and local levels that will continue to influence the future of government for years to come, including:

  • Technology Implementers: those responsible for buying, implementing and marketing new technologies both within government and to its citizens.
  • Human Resources Developers: the people charged with taking care of the hiring needs, training and benefits of employees who work for state and local government.
  • Program and Policy Innovators: the ones who take new programs from a seed of an idea to implementation.
  • Communications and Customer Service Trailblazers: folks who help craft the government’s message in a timely, appropriate and effective way.
  • Cybersecurity and Infrastructure Protectors: the staff tasked with ensuring that state and local governments are as secure as possible both online and in the real world.
  • Implementation Producers: those working behind the scenes to make all city and state services run smoothly.

To fully explore the implications of each of these job areas, we interviewed 13 different state and local government employees to find out what they do, why they do it and how their job fits into the overall mission of their agency.