Communities are coming up with creative ways to deal with potholes.
Posts Tagged: state and local
It is important for cities to understand and adopt intelligent automation to advance their smart cities strategy, or risk falling behind.
Albuquerque’s 311 system goes beyond traditional phone calls with online, mobile app and Alexa options. Did you know in 2018, Albuquerque became the first city to integrate Amazon Alexa with its 311 contact center?
Public sector leaders need all the help that they can get in defining their Smart Cities strategy. With programs like the Smart Cities Innovation Accelerator by Harvard, it’s clear that academia is leading the way in offering this guidance.
The Colorado SIPA User Conference is an annual free event that brings together the biggest innovators and thinkers in Colorado government technology to talk about serving Colorado communities with technology.
While states and localities may feel helpless against the endless onslaught of cyberattacks, there are preventative measures they can take to avoid falling victim.
The city of Buffalo, New York’s “Operation Clean Sweep” program uses a proactive governance approach to engage with the community. Equally important, Buffalo illustrates that 311 is much more than just a number.
By and large, social media in some form is a part of the life of the public. Local government is in a perfect spot to embrace the power of this disruptive and highly-used platform.
My San Jose, the city’s premier 311 reporting app, is reflective of what impactful digital services can mean to a community.
Hawaii’s agencies are now using Adobe Document Cloud solutions for everything from employee onboarding to signing common documents