Driving Digital Government Transformation with Creativity and Engagement

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Everyday citizens experience immersive, personalized, digital interactions with the private sector. And they expect a similar experience when interacting with the government.

So what does that mean for your agency? In order to realize digital transformation, you'll need to understand:

  1. The art of personally connecting with individuals.
  2. The science of delivering meaningful digital experiences.

It starts with a customer-centric approach, but how do you get there? Check out the on-demand version and learn:

  • Why digital transformation is a priority for government organizations.
  • What agencies gain from a culture of creativity and customer engagement in today's budget realities.
  • How engagement and outreach in services and communications with your constituents can improve efficiencies.
  • Best practices for developing a “customer-centric” approach and getting your team on-board.