Asking the Right Clarifying Questions During the Vendor Oral Presentations

When vendors make their case, your decision may depend on asking the right questions.

Reminder Text Messages Can Help Keep People on Track

By using reminder text messages, governments can ensure that people take needed actions to enroll in or maintain access to services.

Belonging Part 2: Three Challenges for Inclusive Work Cultures and Solutions That Make a Difference

Hybrid work has many advantages, but it also can be challenging to foster a sense of belonging when people work off site.

Use ‘Journey Maps’ to Understand and Improve People’s Interactions with Public Services

Journey mapping is a simple yet powerful way to explore the experiences people have with your services and generate insights on how you can improve them.

My Top 5 Hacks for Organizing…Everything

Need help getting organized? Here are some tips gathered from the experts to keep your days running smoothly.

It’s Time! Apply to Be a Featured Contributor

It’s that time again! The GovLoop Featured Contributor Program is now accepting applicants for its next group of writers. The program is a wonderful opportunity to write about issues on which you’re passionate, to connect with GovLoop’s 300,000+-person community, and to earn some well-deserved recognition.