I've put together a handy quick-start guide to Twitter for people who work in and around government.
I have had loads of requests for this, from people who can see that Twitter is taking off in a big way, but who also just can't quite make their way around the service enough to make the most of it.
The guide takes absolute beginners to Twitter right from the start - explaining what Twitter is, and how to sign up - right through to replying, retweeting, hashtagging and using tools to measure success.
It's UK focused, so if anyone would like it localised, let me know. Alternatively, as it is published under Creative Commons, you could use it as the base of your own guide.
It's free to download, just click the cover graphic or the text link below!
I'd love to know what you make of it, and if you have any suggestions for an updated version. Maybe you have an idea for another subject crying out for the Briggs treatment. Drop me your comments using [email protected] or send them via Twitter to @davebriggs.