I’ve been thinking a lot lately about posts from fellow GovLoopers (or are we Loopies?):
– Andrew‘s forum discussion asking “If you could change one thing about govenment, what would it be?
– Adriel‘s blog post on Gov 2.0 in local government.
I think that, given the fact that local government has more limited resources, we’re doing a pretty good job of using the internet to connect with our citizens and other interested parties. Most local governments have video streaming or at least a video archive of their governance meetings; most common questions can be answered online by searching the official web site’s FAQ section (whether that is easy to find or not is more questionable); most places facilitate online payment of common fees or charges.
Is that your experience? Where can we improve? What was the last thing you did when you had to interact with the city or town where you live? How could that have been made easier for you?