Metra (IL) will no longer accept passes that customers have laminated because the plastic coating disables anti-counterfeiting features on the paper tickets. The concern surfaced when four counterfeit passes — all of which were laminated — were discovered on the Union Pacific North Line, which operates between Chicago and Kenosha (WI). “We consider these tickets to be an asset,” said UP spokesman Mark Davis. “If someone is caught using a fraudulent ticket, we treat that like stealing — stealing transportation.” Customers typically protect their paper passes with a Metra-supplied plastic sleeve, which lets conductors inspect suspicious tickets, but some customers laminate the tickets for extra protection. Security features include a blue strip across the top of the paper ticket that changes color or disappears when handled by a conductor. Link to full story in Chicago Tribune.
Recent Articles on GovLoop
- Every Project Needs a Plan
- Try a Zigzag Career Path
- A 21st-Century Education in Ohio Prisons
- How to Be a Nimble Employee
- AI Practices for Better CX
- Delivering AI at Scale Without Missing a Beat
- How Supervisors Can Navigate Negativity
- GTFS: The Secret Sauce Behind Rider-Facing Transit Information
- CX Innovation: Reminder Text Messages Make a Difference
- From Risk to Resilience: Making the Case for Mission-Critical OT Security



Leave a Reply
You must be logged in to post a comment.