One of the laws of social media that I regularly hear is “don’t feed the trolls“. There is, to be honest, many good reasons for this, including, but not limited to:
- They waste precious resources, often driving focus away from real issues, real goals.
- They can never be pleased. They are people that simply want to complain about something.
Alright…. They are noisy, they waste time, and you’re simply going to ignore these trolls anyway….
However, sometimes people confuse not feeding the trolls with not listening to negative feedback, with those that disagree with their message. The next time you begin to turn your back on the trolls ask yourself if there is any truth in their message. Good luck out there.
One person’s troll is another person’s engaged citizen.
Well said Peter!