“Charlie” (name changed) shared this change of address post card with me. The design is nice and well-formatted. The message is light and engaging. There’s just one problem…I noticed it right away…can you? Scroll down to the bottom for the answer. No where on this postcard does the name of the company appear. Oops! The new address in and of itself does not offer any clues. Charlie is stumped and a little frustrated. Because of the mystery postcard, Charlie is focusing on the negative, something humans tend to do. What will Charlie think of the firm once a) he…
Recent Articles on GovLoop
- Every Project Needs a Plan
- Try a Zigzag Career Path
- A 21st-Century Education in Ohio Prisons
- How to Be a Nimble Employee
- AI Practices for Better CX
- Delivering AI at Scale Without Missing a Beat
- How Supervisors Can Navigate Negativity
- GTFS: The Secret Sauce Behind Rider-Facing Transit Information
- CX Innovation: Reminder Text Messages Make a Difference
- From Risk to Resilience: Making the Case for Mission-Critical OT Security
Leave a Reply
You must be logged in to post a comment.