A month after District of Columbia officials announced improvements to the DC One Card, personnel problems and technical glitches have delayed the distribution of the student identification cards, which double as passes for Washington Metropolitan Area Transit Authority buses and trains. First, a city staffing shortage created a backlog in processing the applications. Second, Metro found a software problem in the fare vending machines that were supposed to let students renew the passes at any Metrorail station. Metro has to revise the text that machines display when students load the new passes. The problem should be resolved by the end of the year, but until then students will have to reload their passes each month at a Metro sales office. The DC One Card is a single identification card that gives students in grades K-12 access to government programs, facilities, recreation centers and libraries. Link to full story in Washington Examiner.
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