Weekly newsletter on research and best practices that will help us create a more open government

Research
Reports

1. Government Online (04/27/2010) – New report from Pew Internet and American Life Project explores how Americans use government websites and
online resources: did you know one third of online adults use social
media to get government information? http://pewinternet.org/Reports/2010/Government-Online.aspx

2. Collaboration and Emerging Technologies in Government (04/26/2010) Newsletter from GSA’s Office of Citizen Services
that showcases how governments worldwide are using technology to
collaborate (3^rd in a 3-part series on Open Government).
Includes articles from government and non-government thought leaders
around the world.
http://www.citizenservices.gov/pdf_docs/Government_by_Collaboration.pdf

3. European
Union E-Gov Benchmarking Report (11/2009) – Best practices of European countries with
successful E-Government strategies. Major finding is the importance of
improving user experience to engage citizens.
http://ec.europa.eu/information_society/eeurope/i2010/docs/benchmarking/egov_benchmark_2009.pdf

News

1. Twitter highlights USGS as case study (03/2010) –
Twitter posts its first government agency example of how to use Twitter for “the business of
government,” featuring the U.S. Geological Surveyhttp://www.blog.govtwit.com/2010/03/23/twitter-promotes-case-study-on-how-government-uses-its-network/

2. The Institute for Web Sciences (03/2010) – UK
announces a new research institute headed by Tim Berners-Lee to research
and commercialize next generation Web 3.0 technologies.
http://bulletin.sciencebusiness.net/ebulletins/showissue.php3?page=/548/art/17411&ch=1

3. The year open data went worldwide (03/2010)
– Tim Berners Lee video from TED conference about the open data
movement around the world – many excellent examples. http://governingpeople.com/Home/21957

4. Can Mobile phones close the digital divide? (04/27/2010) Mobile phones can provide an almost instant
economic shot in the arm.
http://www.futuregov.net/articles/2010/apr/27/can-mobiles-close-digital-divide/