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Weekly Research and Best Practices


Dynamic technologies for smarter government (08/04/2010) – New report finds Web 2.0 technologies enable better citizen engagement and public service delivery. The four-point plan is outlined to help government officials adapt technologies for their needs. The report suggests: creating a collaborative operating model; rationalizing existing applications; arranging infrastructure to support Web 2.0 systems; and leveraging and adapting culture to embrace openness and empowerment. http://www.kpmg.com/BE/en/IssuesAndInsights/ArticlesPublications/Documents/Dynamic-technologies-for-smarter-government.pdf


1. Secrets to Creating a Culture of Innovation (08/10/2010) – IBM recently polled 1500 CEOs across 60 countries and found creativity rated among them as the most important leadership competency. Harvard Business Review identifies six transformational moves necessary to foster cultures of real creativity and innovation. http://blogs.hbr.org/cs/2010/08/six_invisible_secrets_to_a_cul.html

2. Governments need a well-defined social media strategy (8/2/2010) – Lack of understanding about social media rules and on ways to engage public through such mediums can easily undermine government agencies, industry watchers caution. http://www.zdnetasia.com/govts-need-well-defined-social-media-strategy-62201790.htm?asid=237a3a70

3. How will we work in the future? (08/04/2010) – The nature of work will witness key changes through 2020. Organizations will need to plan for increasingly chaotic environments that are out of their direct control, and adaptation must involve adjusting to 10 trends. http://www.gartner.com/it/page.jsp?id=1416513

4. Principles for Opening Up Government Data (08/11/2010) – Sunlight identifies 10 principles to evaluate which government data is open and accessible to the public. The principles are completeness, primacy, timeliness, ease of physical and electronic access, machine readability, non-discrimination, use of commonly owned standards, licensing, permanence and usage costs. http://sunlightfoundation.com/policy/documents/ten-open-data-principles/

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Avatar photo Bill Brantley

Great stuff! I would like to get your opinion on “Business Design” and how it may apply to the four news items you highlighted. I think there are some great lessons here for Gov. 2.0.