I’d like to thank everyone for responding. I took my question here and to twitter, and I received much better response here. My thanks to everyone.
The discussion of neutral opinions has been enlightening, but the issue of data incompatibility if we were to switch response options still seems to outweigh the potential benefits.
One thing I am…[Read more]
Thanks for the detailed answer. I’m not sure if we have a valid need for more than one neutral option in a group separated from the bias options, but I can definitely see how this would be useful in other survey scenarios. I will keep it in mind.
I really like the “% of those who gave an opinion” alternative – that may be the best compromise…[Read more]
We’re running perception surveys for a Federal client. For the past two years, we have used a 1-5 point Likert scale. An executive has expressed a preference for continuing the surveys with no neutral option.
I would assume we would handle this by removing the neutral option, and rating the other options 1-2 for negative side, and 4-5 for positive…[Read more]
I’m searching for a third-party RSS feed host.
A client has approved a social media package which includes an RSS feed. However, due to internal procedures, direct access to the servers is unavailable and the change request system is slow. Attempts to get direct server access has not worked out thus far. In order to keep up with the speed of…[Read more]
Poll of the Week
Could your inbox use a little more awesome?
Sign up to get a daily dose of awesome gov-focused resources, trainings, blogs and articles to help you do you job better.