The leaves are falling, but what’s not dropping is our level of commitment to your professional development! 

We’ve got an amazing line-up of free online training sessions in November, with topics designed to help you communicate more clearly, take advantage of AI, and get curious about quantum computing. 

Take a look at the sessions below, and don’t forget to register, even if you can’t attend the day of. We’ll send you a recording of the training to learn from and share with your colleagues. 

How Plain Language Can Help Improve Your CX

Clear communication is essential in government customer service, and plain language is a key tool for making messages accessible and engaging. Join us online Monday, Nov. 3, from 4-4:30 p.m. ET/1-1:30 p.m. PT to hear from Julie Clement, Principal and Owner, J Clement Communications, about how to apply plain language fundamentals to your CX efforts.

Data Tools, Strategies and Skills for Non-Experts

How can agencies become more data-centric when specialized talent is limited? The solution: Smarter tools, accessible technologies, and targeted upskilling that empower more employees to work confidently with data.

Join us online Wednesday, Nov. 5 at 2 p.m. ET/11 a.m. PT to hear from government and industry leaders about how agencies can close the data skills gap and build a stronger, more agile workforce.

You’ll learn from:

• Dr. Melissa Cummins, Deputy Director & Chief Data Officer, Office of Planning & Data Governance, Houston Police Department
• Stephanie Garland, Director of Data Literacy, State of Maryland
• Kylie Graves, Director of Data, Policy, and Communications, Tennessee Commission on Children and Youth
• Joe Kirby, Data Manager, Office Of Administration, Office of Data and Analytics, State of Missouri
• Jim Weaver, National Strategy Advisor, U.S. Public Sector SLED, Pure Storage

Quantum Computing 101: What Government Agencies Need to Know

From solving complex problems to powering next-generation simulations, quantum technologies are poised to reshape how agencies think about data, security, and innovation.

Join us online Wednesday, Nov. 12 at 2 p.m. ET/11 a.m. PT to hear from experts on how quantum computing works, why it matters, and how agencies can prepare for its arrival.

You’ll hear from:

• Mohamed Shalby, Doctoral researcher, University of California, Riverside
• Paul Stimers, Partner, Holland & Knight, Executive Director, Quantum Industry Coalition

How Good Gov CX Can Drive Big Economic Outputs

When residents, business owners, and community leaders interact meaningfully with local government services, they help shape a more responsive and resilient economic future. However, aligning your government team to meet those expectations can be challenging.

Join us online Thursday Nov. 13, from 2–3:00 p.m. ET/11 a.m.-12 p.m. PT to hear how improving customer experience can drive economic equity and community trust by aligning government agencies together with the private sector.

You’ll hear from:

• Charlotte Lee, Strategic Lead, CX and Innovation, Granicus
• David Peacock, Senior Advisor, Future Tourism Group, Granicus | Simpleview

Communicating With Confidence

Working in public service has never been more challenging, and as a supervisor, you have the added pressure of leading a team through intense periods of disruption and change.

Join us online Monday, Nov. 17, from 4-4:30 p.m. ET/1-1:30 p.m. PT as we talk with a leadership expert about how to communicate with confidence when your work environment is turbulent.

Cybersecurity at Scale: Empowering Government to Defend and Transform

The need for innovation and efficiency in cybersecurity isn’t just urgent — it’s mission-critical.

So how can agencies modernize their security operations while navigating resource constraints and rising expectations?

Join us online Wednesday, Nov. 19 at 12 p.m. ET/9 a.m. PT for a virtual summit exploring how government leaders are transforming their cybersecurity strategies through automation, AI, and unified platforms.

You’ll hear from:

• Dr. Tony Bryson, Chief Information Security Officer, Town of Gilbert, Arizona
• Jerred Edgar, Chief Information Security & Operations Officer, Idaho
• Merlin Namuth, Chief Information Security Officer, Technology Services, City and County of Denver
• Brian Chamberlain, Business Development, SolarWinds Federal
• Travis Galloway, Senior Advisor, Government Affairs, SolarWinds