Staying up to date on your professional skill sets is really about making your day-to-day work easier. As technology and expectations change, learning new skills — like AI or data tools — can help you get things done faster and with less stress. Take a look at the available webinars we have on tap forRead… Read more »
At the NextGen Government Training Virtual Summit, we aim to have diverse, intelligent, and experienced speakers. We’ve put together an impressive keynote speaker line-up for NextGen, and we can’t wait for you to meet them. Read on for a quick introduction of our experts, and afterwards, don’t forget to register for the event on Wednesday,Read… Read more »
AI is already affecting how citizens engage with government, raising expectations for faster, more intuitive services. Agencies that don’t understand where AI delivers real value risk missing opportunities to improve trust and experience at scale. During the latest CX Community of Practice, we welcomed guest speaker Luke Norris, Vice President, Platform Strategy & Digital Transformation,Read… Read more »
The NextGen Gov Training Virtual Summit on Wednesday, May 20, is rapidly approaching! We’ve added even more speakers for the second round of breakout sessions. Led by current and former govies, as well as career experts, they will share their wide swath of experience on topics ranging from becoming a better manager to overcoming imposterRead… Read more »
Spring is here: are you ready to blossom in your career? We’ve got a fresh line-up of free professional development this month that can help you build your skillsets and flourish in your role. From using AI in CX to creating better budgets, there’s a session for everyone. Our May schedule also includes a fan favorite, the NextGen Gov Training Virtual Summit, anRead… Read more »
During the NextGen Gov Training Virtual Summit on Wednesday, May 20, you’ll have the opportunity to choose the professional development sessions that work best for your learning path during the morning and afternoon breakout session timeslots. From conquering AI to becoming a better manager, there’s something for everyone. Each session is also an opportunity toRead… Read more »
From email to virtual meetings to Teams messaging, digital tools are essential to how government teams communicate and get work done. But when they’re not used well, they can create confusion, wasted time, and unnecessary stress. During the latest Supervisor Community of Practice, we discussed easy‑to‑apply tips with Shawn Selleck, Principal, Civinno, LLC, to helpRead… Read more »
The NextGen Gov Training Virtual Summit has always been about one thing: bringing public servants together to learn from one another and grow in their careers. We’re hosting the upcoming virtual summit on Wednesday, May 20, with closing keynotes taking place at 3–4 p.m. ET/12–1 p.m. PT. These final two sessions are designed to leaveRead… Read more »
Our speaker lineup for the NextGen Government Training Virtual Summit on Wednesday, May 20, is bringing together experts from throughout the tech and government communities to touch on topics essential for expanding your skills as a public servant. Broken up into five sections, you’ll be able to hear three keynote sessions (opening, lunchtime, and closing) asRead… Read more »
Many government communication and service delivery plans assume that constituents have easy access to online resources and can comfortably work with digital tools. But that’s not always the case. Challenges range from access barriers (bandwidth, devices) and comprehension barriers (language, ease of use) to trust and safety. During our CX Community of Practice Session onRead… Read more »