The next bus will come when it comes

Data is not a service. Service is not data. Knowledge is power, but it’s not always very much power. My default mode of transport in London is the bus. Having information about when the next bus is coming has been exciting and empowering, even if the shine has worn off a little bit. But I’mRead… Read more »

Keep Opening to Your Purpose

No one doubted that Oprah Winfrey would wow Harvard University in our nation’s springtime tradition of commencement addresses by celebrities of various stripes and vocations. True to any speech that resonates with audiences it is not only the truths with dustings of humor, it is the glimpses of the people delivering them that keeps usRead… Read more »

CTOvision Podcast, an interview with Alicia Saia of MarkLogic

By Ryan Kamauff In this podcast I interviewed Alicia Saia, Senior Manager, Solutions Marketing, Public Sector at MarkLogic. Alicia and I talked a lot about how MarkLogic is helping to change the way people look at data, how it integrates with their current generation and legacy systems, and how MarkLogic is helping agencies and corporationsRead… Read more »

Three Day CPBB Conference Sale

The Center for Priority Based Budgeting is extending its social media discount to ELGL members! If you register for their conference “A Summit of Leading Practices” by 2pm on Friday, June 14th you’ll receive a 20% discount on the cost of admission. For more information and to register visit their website. Original post

Recap: The Changing Face of Customer Service – Government Case Studies

Yesterday, GovLoop and Oracle presented a webinar on current customer service strategies in government. Widely discussed in the business realm, customer service is becoming a key focus area in government. Agencies are increasingly looking to customer service strategies via social media, mobile apps, call centers, and various other mediums to engage citizens and fill gapsRead… Read more »