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Case Study: Santa Clara County Streamlines Procurement

Santa Clara County uses both centralized and decentralized approaches to contracting, which means agencies can make purchases on their own or through the county’s procurement department.

“When an organization is diversified that way, without unique rules and regulations for everybody to follow, it becomes very, very challenging,” said Director of Procurement Jenti Vandertuig. For a county the size of Santa Clara, that adds another wrench to an already unwieldy process.

In this case study, we explain how Vandertuig and her team streamlined the procurement process with technology, from planning purchases to electronic invoicing and payments to suppliers.