Communicating Cybersecurity: How to Combat Confusion
“Words matter. And how we communicate trust — or a lack of trust — to those in our organizations impacts how people react to and receive the cyber practices and processes we’re advocating for.”
“Words matter. And how we communicate trust — or a lack of trust — to those in our organizations impacts how people react to and receive the cyber practices and processes we’re advocating for.”
“We don’t know what the next big thing is that we will be able to do with data.”
Personal stories give data a voice and invite us to connect with those around us who are most impacted by the problem.
“Imagine the raw power of 225,000 uniquely qualified individuals who are given the tools and permission to make a health care system better.”
The average age of Washington IT employees is mid-50s. It’s a number that state CIO Bill Kehoe thinks about often.
What happens when the need for innovation outweighs both the capacity of the IT department and the city’s ability to invest in more hardware and people to manage it?
City officials from Revere, Massachusetts, discuss how they approached rolling out their cloud strategy.
Training helps articulate agency expectations and competencies around fostering a customer-centric mindset, but there’s more at play.
They shared their thought process for fostering competencies around data-driven customer experiences for digital services, plus more.
No agency has all aspects of data sharing down to a science, but we are seeing greater awareness around what data can do