This 15-minute online course contains four self-paced lessons:
- Lesson 1: Why Government Needs Automation [3:04]
- Lesson 2: How RPA Works [3:14]
- Lesson 3: Implementing RPA at Your Agency [3:26]
- Lesson 4: Transforming Government With RPA [2:37]
If there was only one adjective to describe employees in 2019, a good choice would be “overwhelmed.” Across offices, employees are bombarded by nonstop streams of things to do.
In government, this is heightened by public sector requirements to record or upload data and information. These are all reasons why cutting-edge governments have embraced RPA, a technology that automates thoughtless and repetitive actions on computers. RPA, which stands for robotic process automation, works with users to allow them to be more productive while the RPA bot takes care of the procedural side of things.
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