The Potential to Enhance the Citizen Experience With Automation
Although most agree that improving CX is needed, we wanted to understand whether they see a role for automation technology in that endeavor.
Posts Tagged: RPA
Using the Digital Workforce to Improve Resilience
RPA can help federal agencies move from their initial reaction to COVID-19 To long-term planning for digital work realities.
Treasury Turned Employees’ Fear of AI Into Excitement
Civil servants are trying to deliver the services that people need with no time to waste.
Combating COVID-19 With RPA
RPA business processes using software-generated bots, and it can help government workforces during disasters such as the COVID-19 pandemic.
Onboarding RPA, Your New Digital Coworkers
Robotic process automation (RPA) can help agencies, their employees and the public save energy, time and money by automating manual and repetitive tasks.
Reach RPA’s Full Potential
A single robotic process automation (RPA) bot can save agencies thousands of full-time employee hours every year. Multiply that across more than 100 bots, and then RPA’s full potential is realized.
How RPA Will Revolutionize the Workforce
Robotic process automation (RPA) can modernize government workforces, workers will have more time and freedom to pursue the duties they’re passionate about.
RPA in Action: State Government Success Stories
Nationwide, state and local governments who have properly incorporated RPA bots into their workforces are reaping major returns every day.
RPA Expert: ‘Humans Will Always Need to Be Involved’
During an interview with GovLoop, NASCIO Senior Policy Analyst Amy Hille Glasscock argues that RPA’s benefits far outweigh its costs.
Tips for Implementing RPA at Your Agency
RPA is now a standard at many federal agencies, but experts urge interested parties to introduce do their research to implement RPA the right way.
