The terms ‘automation, ‘artificial intelligence,’ and ‘machine learning’ are hot topics in a lot of government technology conversations. These terms are often used interchangeably and sometimes incorrectly, which can be confusing. Let’s take a look at what this tech jargon means.
RPA features software bots handling easy, rules-based activities that might traditionally fall into the “busy work” category.
RPA uses software bots to perform static, routine tasks that are usually done by human workers.
At the General Services Administration’s emerging technology symposium, speakers explained how to select, initiate and maintain an RPA project.
Robotic process automation is a new buzzword that you’re sure to hear more of across government. But what is it and what should employees know about it?
Federal agencies have been directed to move toward robotic process automation (RPA) in an effort to reduce the burden of low-value work.
