Modernization: Transforming Government Operations

In government, outdated and inefficient processes make it difficult to complete mission-critical work.

74% of state and local leaders now say the need for better online constituent service is driving modernization in their agencies, as siloed data and processes impede the ability to deliver essential services to citizens.

This e-book looks at how a platform approach to workflow automation offers a way forward, and government and industry experts discuss how to transform core operations to be more efficient.

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