There’s a lot of excitement around AI right now, especially as organizations look for ways to work faster, improve service delivery, and help employees be more productive. But one key message stands out: AI success isn’t really about the technology. It’s about having the right foundation in place first. As AI evolves into more advancedRead… Read more »
During the recent CX Community of Practice webinar, Margeaux Akazawa at NASA shared what agencies can use to evaluate CX success.
AI is changing what’s possible in government data communication, but only for agencies that know how to use it responsibly.
Many government data products are built for the wrong user. Here’s a practical framework for shifting toward understanding and action.
Government agencies are sitting on a growing volume of data. The problem is the interpretation gap.
AI readiness doesn’t start with a pilot project or a new application. Read on to learn why it starts with your data.
Federal agencies have spent the last decade building the data infrastructure needed to understand past performance. The next strategic advantage, however, will come from transforming enterprise data into predictive decision intelligence through Enterprise Digital Twins that allow leaders to simulate mission impacts before implementing major policy, operational, workforce, or technology decisions.
In this video interview, Jason Henley, Global Head of Product Strategy at TIBCO, discusses how a unified data platform can help agencies reduce the complexity of real-time data operations.
Agencies are using data to drive operational efficiencies. Learn how Chicago uses data to improve food safety and how data gives nuclear regulators better insight into facilities needing repair.
Discover how two public agencies use data to promote efficiency, enhancing public safety and infrastructure management.