In government today, the discussion often naturally turns toward digital innovation. Electronic data storage, online transactions, social media and online content management systems have received more and more focus as the public sector works to catch up technologically to the expectations of citizens in a Web 2.0 world.
But amid the buzz about digital services and innovation, one crucial area of relevance to government can often get lost: printing. Although most people think of the public sector moving to an all-digital purview, the fact is printing paper documents is still critically important to the services the government provides internally and to constituents.
The reality is that the public sector in general is still heavily paper-intensive, in part because many rules and regulations still require a paper-centric environment. Even as the world becomes more dependent on digital communication and electronic information, government agencies still rely on paper documents. And though there may be a perception that paper printing is going the way of the baby boomer, the new generation of government workers relies just as heavily on printed documents to do their jobs.
Furthermore, security around printing and printer infrastructure is more important than ever — but not discussed nearly as much as electronic files and databases, despite being just as vulnerable. The conversation about government printing needs must change.
That’s why we created this research brief to help you better understand the changing needs of government printing, how to overcome current challenges in the field and more.