Posts Tagged: DigitalGov University

Overcoming Obstacles to Social Media Use in Government

Participants in the Government Social Media Class offered by Digital Government University’s recently compiled a list of common arguments they’ve heard against the use of social media in government. How do you counter–firmly, but politely–these arguments? Are there any others that you encounter and have had to defend against? Please respond to these and add… Read more »

Social Media in Government Reading Discussion: Clay Shirky’s “Cognitive Surplus”

This week, we read Clay Shirky’s Cognitive Surplus Why I assigned this book There are a few different kinds of value that government agencies can wring from social media. The first is simply to use it as a venue for engaging citizens. Another is to listen to citizens as they talk to one another. Still… Read more »