Citizens are the central figures for all federal, state and local agencies. And it’s the citizens who fund the government, so serving them effectively is paramount. But figuring out how to meet their needs, especially when technology is constantly evolving, can be challenging.
Join us and our panel of experts for an online discussion on Wednesday, June 13th at 2pm ET/11am PT, as we share best practices for improving citizen experience in the digital world.
Specifically, you’ll learn:
- What effective governments are doing to improve citizen services.
- How governments are putting the citizen first when developing new tools and resources.
- The biggest barriers agencies are facing in making customer experience a priority.