One of the most popular books about the social media powered digital revolution is Groundswell, by Charlene Li and Josh Bernoff. Published in 2008, it took a private sector view of the benefits of listening to customers and engaging with them in online spaces. It’s a worthwhile read. The two authors have subsequently published newRead… Read more »
Last week’s webinar went fairly well, I’d like to think. You can judge for yourself by watching it below – it’s split up into two parts, probably because I talk too much. To be able to read the slides it’s probably best to watch in full screen mode. Lots of people asked questions and IRead… Read more »
One thing that really came out of the social media strategy seminar we ran last week was that it’s vital for an organisation to have a decent handle on just why they want to be doing this stuff. I think we’ve reached the point now where most organisations understand the power and reach of emergingRead… Read more »
Something like Wikileaks couldn’t happen in local government, could it? Well, it looks like something similar is kicking off in Lincolnshire, with the Watching Lincolnshire County Council blog. It’s a whistleblowing site, where disgruntled employees are sharing rumours, gossip and occasionally confidential details, all anonymously. Collective Responsibility have an interview with those behind it. WhetherRead… Read more »
I’m hosting free webinar, thanks to Learning Pool, that will take you through the benefits that technology can bring to collaboration within public services. Covering the main tools and the strategies to implement them, attendees will be able to identify the right solutions to enable them to manage change, talent, knowledge and learning within theirRead… Read more »
I had the pleasure earlier today to speak at a meeting of the Scottish Knowledge Management Network (link requires sign-in) in Aberdeen, hosted by the very generous SubSea7. My slides are embedded below. If you can’t see them, there’s a PDF here. My main points were: The internet has knowledge sharing and learning in itsRead… Read more »
Photo by @bredadoherty The seminar yesterday in Edinburgh went pretty well, I think. We had a great turnout – about 30 people – which was surprising as we were only expecting 25, and meant we had to find some extra room. Luckily the staff at COSLA were very accommodating! Thanks also to Mike and theRead… Read more »
A quick post as I am preparing my slides for the knowledge management talk I’m delivering on Thursday. In the slides, one of the key points is that the internet from the very beginning was designed as a tool for recording and sharing knowledge. I get to cover some of my favourite ground, talking aboutRead… Read more »
After this week’s exciting trip to Scotland, I’m venturing slightly less far north a couple of weeks afterwards, to Lancaster. It’s for the ‘Digital networking and community safety partnerships conference’, taking place at the town hall in Lancaster on 16th February. It’s a joint LGID and NPIA event, and features really interesting discussions about howRead… Read more »
I’m looking forward to my quick tour of Scotland this week, visiting Edinburgh tomorrow, to deliver a seminar on social media strategy for public services; and then Aberdeen to talk to the Scottish Knowledge Management Network about how technology makes sharing and storing knowledge a wonderful thing. Both these events are in partnership with theRead… Read more »