Posts By Glen Thomas

Do you monitor media interviews with your agency’s staff?

A Highlight from the upcoming NAGC Communications School. Monitoring reporters’ interviews with government officials is a routine practice among public affairs officers, mainly to protect against misquotes, according to a survey undertaken by the Society of Professional Journalists and the National Association of Government Communicators last fall. The final report is being released today inRead… Read more »

Can You Tell Who’s Telling the Truth—And Who’s Not?

A Highlight from the Upcoming NAGC Communications School. No matter what your actual job title, the degree of career success you enjoy is dictated by how you engage others. If you want to be a highly respected, influential, and successful communicator, learning how people communicate without words is a critical skill. This lively half-day pre-conferenceRead… Read more »

Does Your Dot-Gov Website Meet the Needs of All Its Users?

A Highlight from the upcoming NAGC Communications School. Internal and external stakeholders each need and want something different from government websites. Government communicators face real challenges making sites effectively manage those needs to provide the best content and services to users. ENC Strategy Account Director Josh DeLung will take you through a case study inRead… Read more »

Seven Steps to Successful Supervision

A Highlight from the Upcoming NAGC Communications School Whether you’ve been a supervisor for years or are new to managing people, the relationship between you as a supervisor and those you supervise is one of the most important. But between long, busy workdays and stressful situations, that relationship can get ignored or thrown out theRead… Read more »

Keep Calm and Carry On with On-Camera Training

A Highlight from the Upcoming NAGC Communications School. What if the worst happens? Are you fully prepared to handle a crisis? Many of us have already had to deal with a crisis in our organizations. Seemingly without warning, you look up and suddenly there are cameras in your face. When it happens, it’s a shock.Read… Read more »

Reinventing the Role of Government Communicators – A Collective Effort!

A Highlight from the upcoming NAGC Communications School. Can government communicators influence their leaders toward greater transparency? That’s the goal of a major effort in South Eastern Europe. Having done away with their socialist past in the early 1990s following the break-up of the Soviet Union and Yugoslavia, the nation states in the broader regionRead… Read more »

The Right Words Can Motivate!

A Highlight from the upcoming NAGC Communications School. A truly inspirational speech can motivate people to take action. Great communicators are always searching for just that right combination of words that will make the difference between engaging the audience or putting them to sleep. Whether you are a full-time speechwriter or just tasked with writingRead… Read more »

Do You Write with Power? Are You as Clear as You Can Be?

Do You Write with Power? Are You as Clear as You Can Be? A Highlight from the upcoming NAGC Communications School. Whether you’ve mastered the skill and art of writing in plain, clear language or you’re just beginning on the plain language journey, you’re not going to want to miss this half-day workshop by BruceRead… Read more »

Oh Snap!

A Highlight from the upcoming NAGC Communications School. Many of us communications professionals find ourselves serving as our organization’s de facto staff photographer, whether or not we’ve had any formal training in photography. This is especially true for those of us who work in smaller government offices with small staffs, or, perhaps, are a staffRead… Read more »

Did you miss our exciting webinar on January 31?

Did you miss our exciting webinar on January 31? Take the basic elements of communication and messaging with the goal of engaging citizens, then add the complications and challenges of trying to do this with citizens in a war-torn country. Navy Rear Admiral Vic Beck, who led these efforts in both Iraq and Afghanistan, gaveRead… Read more »