Posts By Katarina Hong

Making a Smooth Transition to Modern IT Infrastructure

Think about how you have to update your phone, computer and apps constantly. You keep pressing “remind me later” cause you don’t want it to interrupt your time doing something else like scrolling through your Twitter feed. Eventually, we let everything update, and we’re pleased because everything seems to be running a little bit faster.Read… Read more »

Transforming the Citizen Experience

Do you know the role of digital engagement in improving citizen experience? It’s more critical than ever. Citizen experience is a challenge all government agencies face. People expect the government to operate like the private sector and the government needs to make that possible. Being clear, relevant and engaging are key factors to having successfulRead… Read more »