As we move further into the 21st century, mobile engagement has been particularly effective, but with so many channels available, agencies have struggled to develop best practices and standard processes. One tool that is proving popular, however, is text messaging campaigns that reach a broader audience.
Posts Tagged: GovDelivery
Looking for a better way to engage with the population? Try text messaging campaigns to foster better citizen engagement.
At this year’s GovDelivery annual awards, you have the opportunity to expand your story beyond your organization and showcase your work on a national stage.
The government has some amazing programs. From health care to veterans’ programs to education and more, these programs can change people’s lives for the better. However, their success relies on people being able to understand how to access and take advantage of them. This is why digital communications and citizen engagement is so important.
This blog post is an excerpt from GovLoop’s recent guide, Understanding State and Local Government. Download the full guide here. Teens and young adults are often accused of being addicted to their phones, but they are not alone: 90 percent of Americans own a mobile device with text messaging capabilities. And more than 60 percent own a... Read more »
Amidst the enticing aroma of bagels, government and industry employees gathered at GovDelivery on Tuesday morning for a panel on elevating the citizen experience in digital government. The foundation of the panel was a report that GovDelivery published recently on trends in digital government engagement. The panel consisted of three current and former government employees... Read more »
Do you know the role of digital engagement in improving citizen experience? It’s more critical than ever. Citizen experience is a challenge all government agencies face. People expect the government to operate like the private sector and the government needs to make that possible. Being clear, relevant and engaging are key factors to having successful... Read more »
How do we reach more citizens and get them to truly engage with our services? That's the question on nearly every government leader's mind as they confront a changing technology landscape and new customer demands. At this morning's Digital Engagement Breakfast, Natalie Fedie, VP of Client Success and Professional Services at GovDelivery, offered a few answers for how agencies... Read more »
Originally posted by Torleiv Flatebo, Director of Platform Engineering and Site Reliability on the GovDelivery Blog While GovDelivery is now over 15 years old, we have always been a Software-as-a-Service company priding ourselves in pushing the envelope in terms of cutting edge government software. That said, over the course of the last decade, technology has changed... Read more »
Originally posted on the GovDelivery Blog by Scott Burns, CEO and Co-Founder of GovDelivery Technology and connectivity hold great promise for improving how government serves the public. Yet, we know that to date, governments have struggled to realize the full potential of that promise. What’s holding back the public sector? One age old problem still haunts... Read more »