Posts Tagged: technology

“CXaaS” is the New Customer Service — Here’s How to Achieve It

Agencies across the government are looking to digital transformation to more effectively provide services and improve constituent experience. Here’s how to catalyze your IT operations and deliver on the new gold standard in federal IT: CX.

Hyperconnected City Index: Unlock Value from Your Smart Cities Investments

Businesses and urban residents are embracing technological innovation faster than many cities can react. With digital change happening in hyper-speed, urban leaders need to act now to bridge the technology gap between their cities and stakeholders.