Quiip and Delib Australia have just released the Australian Online Community Management Report, the first research that has ever been conducted specifically on the emerging profession of online community managers in Australia.
The report has been designed to:
- assist people professionally managing online communities to articulate their skills, challenges and support requirements,
- support organisations entering or in the social world to hire, train and support professional Online Community Managers to better achieve organisational goals, and
- help people seeking to become professional Online Community Managers to identify skills gaps and development priorities.
To download a copy visit: http://quiip.com.au/acm-benchmark-report-2012