Is your agency or department interested in enhancing their “Culture of Service?” I can help. After 20 years in government, 12 in customer service specifically, I’ve gone out on my own. I’m offering my proven system “Six Essentials to Building a Culture of Service” to government agencies around the Country. I’m currently writing a new book on customer service, specifically for government. Please give me a call and we’ll chat. For more information, see www.theCSAedge.com.