Deltek Justice/Public Safety 2012 Predictions: Next Generation 9-1-1

Deltek Analyst Evan Halperin reports.

Throughout this week, Deltek’s justice and public safety team has reported on a variety of public safety technologies and provided analysis as to the future of these technologies in 2012. The topics already covered include smart policing, radio communications, surveillance and justice and corrections. Today’s final blog details what the future holds for next generation 9-1-1 (NG911).

While radio projects remain a major priority across the country, with the Federal Communications Commission’s narrowbanding deadline approaching in less than a year, NG911 projects are poised to become the next major priority among public safety agencies. As a quick refresher, NG911 is a technology that upgrades or updates 9-1-1 calling services to be able to handle more than just voice calls. With the added capability of NG911 at public safety answering points (PSAPs), dispatchers would have the ability to receive text messages, videos and pictures. As the nation continues its move toward a completely digital world with information available at the touch of a button, it only makes sense that these digital capabilities translate to the public safety sector as well. Many agencies have a social media presence with Facebook pages and Twitter handles, and therefore must continue the ascent into 911 service capabilities.

For the complete blog, go here.

Leave a Comment

Leave a comment

Leave a Reply