Andrea Di Maio writes:
During the last week I presented and run a panel on Open Government, and I had several client conversations with US federal, state and local
agencies, as well a few Canadian federal and provincial ones.
Here are a few highlights:
- The session on open government was not as well attended as others in the government track on Sunday (such as mine on cloud or Jerry
Mechling’s on iPad).
- The panel on Tuesday (see previous post) revealed very little uptake and demonstrable business impact.
- A one-on-one with a client from a large federal agency revealed how they failed to engage constituents (response was abysmal) and they
struggle now to justify further effort on such initiatives.
- Another one-on-one with a client from another federal agency that I met last year showed that he cannot get any support from executive
management and that communications and public affairs want to retain
ownership of anything around social media, effectively blocking any
- Almost none of the clients I met is looking at social media as additional tools for individual employees to get their job done.
- In a few cases I have found a worrying confusion between cloud initiatives and social media ones, as if the former were a precondition
for the latter
- The CTO from a vendor organization who had attended the O’Reilly’s Gov 2.0 Summit in Washington DC reported that attendance had considerably shrunk from last year.