This week, HP is attending the National Postal Forum in Orlando, discussing ways that technology solutions can help improve the USPS, and in turn how the USPS can help businesses and governments accomplish their business objectives.
I know GovLoop members have debated in the past about the best ways to improve the postal service, with ideas ranging from “Do Not Mail” campaigns to digitizing our mailboxes.
Here’s my question – would the postal service benefit from increased use of mobile technology? What kind of services could we provide if every mail carrier had an enterprise-class tablet at their disposal in their trucks?
Mail carriers could have each address programmed into their tablet, and quickly see who had mail and which addresses wanted to hold their mail. Also, instead of returning to the post office after running their routes, tablets equipped with scanners could automatically process requests for returned mail, address changes, forwards, or mail holds.
They could even take and submit pictures of any issues with mailboxes – and who better to submit issues with potholes and road issues than vehicles that are already making frequent stops.
Tablets could be in the cards for mail carriers – let’s just hope that they we don’t find them all playing the Mailmen game all day!
What other ways do you think we could use mobile technology to help the postal service save time and reduce costs?