Interesting comments by Microsoft’s Mark Drapeau on whether were are talking too much about the digital, and not enough about individuals. Mark attended last week’s Open Government forum (hosted by 1105 Media and Adobe), and had this observation: So, as I listened to Robynn Sturm, the Assistant Deputy CTO of the U.S. for Open Government, speak before me, I couldn’t help but notice one thing – technology was a huge part of the equation, and humans were not.
Recent Articles on GovLoop
- Every Project Needs a Plan
- Try a Zigzag Career Path
- A 21st-Century Education in Ohio Prisons
- How to Be a Nimble Employee
- AI Practices for Better CX
- Delivering AI at Scale Without Missing a Beat
- How Supervisors Can Navigate Negativity
- GTFS: The Secret Sauce Behind Rider-Facing Transit Information
- CX Innovation: Reminder Text Messages Make a Difference
- From Risk to Resilience: Making the Case for Mission-Critical OT Security



Excellent point. Technology should not be used because it is cool (although it is).
The real purpose of technology is — to make my life easier!
Seriously, that’s it. If asthetics and new designs can do that, then awesome. If not, don’t implement the new tech.