This is an easy blog entry. I’ve just scanned through the Twitter stream emerging from a conference session, removing duplication, so that we sitting at our desks can reap the highlights of what was said. Let me know what you think of the concept and the format.
In this session, Jeff Braybrook and Thom Kearney presented on GCpedia, the new enterprise-wide collaboration tool recently launched by the Government of Canada. Each item begins with the name (or handle) of the Twitter user who is reporting). You can find the complete conference stream (with the most recent entries at the top) at: http://search.twitter.com/search?q=%23ALI.
thornley: The business problem the government is trying to solve with GCPedia is to bring public servants together with the knowledge they need
citymark: GCPedia as a knowledge sharing, learning tool helping fed gov’t to collaborate
thornley: Government move into social media is taking advantage of open source software. GCPedia is built on MediaWiki software
citymark: web 2.0 designed (and refined) BY communities = for the way that people want to work & connect together
thornley: “the serendipitous discovery of other experts you didn’t know about, who you can draw on and learn from.” Jeff Braybrook
thornley: Gov’t of Canada started with two projects – a Blog and a Wiki. Internal only. WordPress & MediaWiki.
jdarrah: Treasury Board: Acknowledge contribution of SM participation for workplace satisfaction in a command-and-control environ.
pdesourdy: #ali TBS didn’t rewrite policy, they reused existing policies
thornley: Jeff Braybrook: Policies guiding public servants: Be professional; treat people with respect; get involved
thornley: Jeff Braybrook: If you write a blog and nobody shows up, it’s probably because you aren’t interesting enough.
thornley: Jeff Braybrook: It’s about social dynamics, not just technology
thornley: GCPedia: An easily accessible collaborative environment for government – Thom Kearney
citymark: wiki is one aspect of GCPedia vision – social networking; blogs; forums; video & image sharing; social bookmarking, etc 2.0 tools
thornley: GCPedia will incorporate both a Wiki for collaboration and a social network to connect public servants – Thom Kearney
citymark: other ways to promote collaboration (tools is one aspect) – process of how people work, what they want to accomplish
thornley: “People with different ways of seeing, learning from each other to get better at what they do. That’s collaboration.” Thom Kearney
thornley: 2300 registered users on GCPedia. 100+ new users/week. 60+communities (2-3 new/week); 400,000 views; 44,000 edits
pdesourdy: #ali GCPedia usage metrics are available as a wiki page for everyone to view and edit
thornley: Public Servants are using Wikipedia [GCpedia?] to support their projects, document what happened and record info for the team in real time
lisaneale: The wiki part is about knowledge and the social network part is about people
thornley: Lessons from GCPedia: Use it in combination with other tools. It’s not sufficient on it’s own. Thom Kearney
thornley: Lessons from GCPedia: Mistakes are OK. you can’t break it. – Thom Kearney
citymark: challenge: moving from a culture where info means power, to info sharing is power
thornley: Reasons to use GCPedia: 1. quick sharing with a broad audience.
thornley: Reasons to use GCPedia: 2. leverage info form other people
thornley: Reasons to use GCPedia: 3. serendipitous interaction
thornley: Reasons to use GCPedia: 4. It’s better than email #ALI A more effective collaboration tool
thornley: Reasons to use GCPedia: 5. It anables a more inclusive, less risk averse culture
thornley: GCPedia: Next steps – add a social network Thom Kearney
citymark: how to grow your wiki into a useful collaboration tool with a vibrant community, check out http://www.wikipatterns.com/
thornley: Jeff Braybrook: Look at the demand side, not the supply side, to determine if your Wiki is meeting a need
thornley: Jeff Braybrook: Of the 2300 registered users of GCPedia, most are looking, but have not yet contributed.
thornley: Jeff Braybrook: GCPedia is bringing great new opportunities for people to organize and find info
thornley: GCPedia has supported a folksonomic approach to tagging info. They are now beginning to organize the info from the top. Thom Kearney
thornley: Jeff Braybrook: Wikis allow messiness. Don’t ask for perfection or you won’t get people to participate.
jdarrah: nice point from Jeff What makes web 2.0 uptake better is that it is EASY to get involved (compared to web 1.0 coding, taxonomy…)
citymark: accessibility and official languages are 2 most important issues for GCPedia