New website uses crowdsourcing to solve transit problems

FixMyTransport is a new website that uses crowdsourcing to identify trouble spots on UK public transport services. Using the tag line “Euston we have a problem,” the site invites transit passengers to report issues, concerns, suggestions, and compliments. Once people post a report, the site forwards the information to the responsible agency and other site visitors are encouraged to add their support to specific concerns. Ultimately, the site has loftier goals than just addressing problems like broken ticket machines and chronically late buses:

We hope that FixMyTransport will also help people by becoming part of the wider Internet community of transport activists and campaigners. In particular, we hope that that community comes to see FixMyTransport as a place where experts and old hands can transfer their skills to people who have little or no experience of lobbying for change.

Currently in beta testing, the site is the latest offering from nonprofit MySociety. A mobile application is in the works. Link to full story in The Guardian.

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