Three things scare me:
- Videoless conference calls
While snakes and clowns aren’t going away, I think video conference calls will largely replace regular, videoless conference calls within 5 years. In fact, I see the trend already taking place in the federal government with secure video conferencing.
There are a four reasons I think this trend is happening
- Video calls seriously improve communication with body language. 55% of communication comes from your body’s movements; therefore, we miss over half of communication during videoless conference calls.
- Video calls are much more common in the last few years thanks to Skype and its competitors. We’re getting used to video calls, so video conferences are a natural extension.
- Calls over VOIP are dirt cheap and sometimes free.
- You can show an object like notes or a physical object during a sales pitch. This is a big help for small businesses pitching services and supplies to governments.
So until we can have video conference calls on our phones, which probably isn’t far off either, look at Steve Ressler’s 5 tips for running an effective conference call.