Posts Tagged: phones

5 Ways Phone Systems Can Improve Customer Service

The interaction your customers have with your company directly impacts your bottom line. Think about it. Have you ever had a bad experience with a company, whether on the phone or in person? What did that do for your feelings towards that company? Did you stop being loyal to them? Most people do, which is… Read more »

Liveblogging: FOSE 2012 – Anytime, Anywhere: Expanded Opportunities for the Workforce

The second session I attended at FOSE 2012, Anytime, Anywhere: Expanded Opportunities for the Workforce, featured panelists Darren Ash from the Nuclear Regulatory Commission, Rob Burton from Venable LLP, Woody Hall from General Dynamics Information Technology, and Bill Kilgore from Savanah River Nuclear Solutions. This panel focused on the bring your own device (BYOD) phenomenon… Read more »

GovBytes: New Law Blocks Cell Phones in California Prisons

Last Friday, California passed SB 26, a law that would block cell phone transmissions in the state’s prisons. The law also imposes strict penalties on the possession and smuggling of cell phones in prisons. California’s Department of Corrections and Rehabilitation is allowed to monitor any attempted cell phone activity on premise. “We know that inmates… Read more »

My Cup of IT: Angry Bird Flu

By: Steve O’Keeffe http://bit.ly/idpyuj Move over worms and viruses. The piggy pandemic panic’s a “poultry” concern. There’s a new germ in D.C. – and Uncle Sam’s burning up with the fever. Yep, I’m talking Angry Bird Flu ­- a despicable new strain of cyber scourge that’s jumped from pixels to people. While Hitchcock smiles insidiously,… Read more »

The Death of Videoless Conference Calls

Three things scare me: Snakes Clowns Videoless conference calls While snakes and clowns aren’t going away, I think video conference calls will largely replace regular, videoless conference calls within 5 years. In fact, I see the trend already taking place in the federal government with secure video conferencing. There are a four reasons I think… Read more »

Battle RATS and Quiet Helicopters

Sterling Whitehead is a Contract Specialist, Acquisition Freak and loves Star Wars way too much. He also publishes a blog called All Things Sterling. Want to give our boys on the ground the best weapons, but want them to be affordable? Well, here are a few things that will peak your interest. Battle RATS This… Read more »