No matter who wins the election in two weeks, change will come. If the President is re-elected, we’ll see some new political appointees coming onboard and certainly new initiatives. If Governor Romney is elected, we’ll see wholesale changes in political personnel and plans; and transition teams will move into agencies quickly. In either case, new political appointees and new goals will ramp up throughout 2013.
Transition brings change, and change can be a great opportunity – if you’re prepared.
Here we go – three tips for making the most out of transition:
Government communicators have made great strides in the past 4 years. The Digital Government Strategy and Customer Service plans go a long way to recognizing the importance of a customer-centered government. Of course, that work will be unending. But now is the time to dot the I’s and cross the t’s on those distinct initiatives that are underway. Get your digital governance models finished. Roll out those signature mobile apps. If they aren’t perfect, you can improve them incrementally over time. What you don’t want is to be caught by the winds of change and lose the good work you’ve started.
Write it down. Make it real. Document your successes, explaining why they were successful. Talk in terms that new
executives and special assistants will understand and value…how did this project improve the way your agency serves citizens or performs more efficiently?
Don’t get down in the weeds, but give enough detail so that the problem(s) and solution(s) are clear and the benefits
convincing. You never know when new appointees or transition teams will ask for your achievements. Be ready to hand them a 2-pager that informs and convinces.
One of the smartest things the Federal Web Managers Council ever did was write a White Paper on improving online services and having it ready for the Obama transition team in November 2008. That paper was widely circulated and served as the genesis for both top level attention and many of the exciting initiatives that followed. This is a great time to assess where you’ve been in the past 4 years and where you want to go. Think long term. Think big picture (again, in terms that will grab the attention of top political executives and special assistants). Talk about obstacles and options to overcome them, and say exactly what you need from top executives to make change happen and what the outcomes should be.
For additional blogs and great discussions about the transition, check out:
Also, check out Dwight Ink and Tom Fox discussing the transition with Chris Dorobek on the DorobekINSIDER: