I have been using Twitter to update our citizens and beyond for a couple months now at the City of Shawnee, Oklahoma. We Tweet Police Calls, Fire Calls and General Government information, i.e. agenda/minute posting, job openings, etc.
Recently I blogged an update about the various tools use to accomplish this and the automation used as well. The full post can be read here:
Stephen W Nolen
CIO – City of Shawnee, OK